We provide missing piece service for selected puzzles purchased within 6 months from us.
This service is applicable only to :
1) Normal Price items
2) Brands (Appleone, Artbox, Apollo Sha, Beverly, Epoch, Pintoo, Road, Tenyo, Yanoman)
We are unable to provide missing piece service for items on Promotions/Offer and brands not listed above
Missing piece(s) Replacement Service (Click on the brands for further instructions)
1) JAPAN (Appleone / Apollo-Sha / ArtBox / Beverly / Epoch / Road / Tenyo / Yanoman)
2) PINTOO (PIN)
3) Anatolian-Perre (ANA / ANP)
For the demands of missing piece(s), please visit their website www.anatolian.com.tr / www.perregroup.com
and fill in the form with the CODE stated on the Manufacturer's Service Card
Sample of Service Card (found inside the box) | ![]() |
4) Educa (ED)
We do not provide missing piece(s) replacement service for the following :
1) ALL Offer / Promotional Items
2) All Children puzzles (Board / box)
3) Puzzles imported from Europe (Anatolian-Perre, Edition Ricordi, Educa, Heye, Jumbo, Schmidt)